"Thanks so much for the great service you gave me and for the great things you do for this planet.”
Happiness & Satisfaction Policy
We consider it an honor to plant trees and create Tree Gifts for you, and we take what we do seriously. So, we are very committed to your satisfaction, and we are committed to excellent customer service. This means you can plant trees with us and feel confident that we are going to provide a beautiful, perfect and touching gift. If anything you order from us is ever not perfect, we'll fix it, and if you're still not happy, we'll refund your money. Period.
*Our Tree Gifts are generally processed and shipped 1-3 days from the time of order. If you need your order shipped out asap, we recommend choosing Priority shipping.
*We offer FREE 1st class shipping for all Tree Gifts shipped anywhere in the U.S. 1st class shipping usually takes 3-10 days from the time we ship it to arrive. We offer FREE U.S.P.S. Priority 2-3 day shipping for all gifts that include a frame.
*Please contact us at firstname.lastname@example.org if you have questions
*We can ship to countries outside the U.S, for the additional Postal Service charge.
Your privacy is very important to us. Trees for a Change will NEVER sell or share any of your information with other people, businesses, organizations or advertisers. The personal information you give us will only be used by us.
What Information is Collected
As part of the order process, the following information is collected from shoppers: Name, Shipping/Billing Address, Email address, Phone number, Credit/Debit Card Information
How That Information is Used
The information we collect is used to fill orders, to contact you if we have questions, and to occasionally send you email with special offers (not more than a few times a year.) If you don't wish to receive these special offers, please email us at customerservice(at)treesforachange.com and we will be happy to take you off our emailing list.
Our Commitment to the Security of Your Data
Trees for a Change uses physical, electronic, and procedural safeguards to protect your personal information. To ensure the highest possible level of security for your credit card/bank account data, any financial information we use in the processing of payments is transmitted using SSL encryption and stored on secure servers. Your financial information is available to us for a very limited time before it is deleted, and we typically only access it once in the initial processing of your payment.
If you have questions we haven't answered here, please feel free to email us at email@example.com or call us at (707) 508-9262.